My Approach
Everyone has a story
Listening is how we grow and learn as people. The more perspectives we can learn to see, the greater our understanding becomes. My job is to ask the right questions and stay open to unexpected answers.
Connect the dots others miss
Whether it's a repeated painpoint across roles or tension between stated and actual behavior, I love finding patterns in messy spaces and turning them into direction
Keep it scrappy (when needed)
I believe great research doesn't always need a 6-week timeline. I know when to go deep and when to move fast–prioritizing momentum while protecting rigor.